“A North Chesterfield couple paid thousands of dollars for an HVAC system that wasn’t working properly, but after calling 12 On Your Side, their problem was fixed the same day.
Beatrice Johnson and her husband Raymond purchased a new HVAC unit from Southern Goodman Mechanical back in October. They paid about $8,800 for the unit. They say it worked fine for some weeks, but soon stopped functioning properly.
‘Having to constantly regulate your thermostat, trying to keep heat in the upper and the lower part of your home,’ Johnson said. ‘It got so hot upstairs, and that’s when I noticed the auxiliary heat was on.’
She called out workers to service the unit. They said there was a problem that caused the refrigerant to leak.”
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