You are currently viewing Own a Carrier or Bryant heat pump? It may be under recall

“Heat pumps aren’t supposed to create heat by catching on fire. That’s why Carrier recalled about 5,800 heat pumps sold in the United States and Canada under the Carrier and Bryant brands Thursday.

The exact problem, as stated in the U.S. Consumer Product Safety Commission recall notice: “The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.”

Palm Beach Gardens-based Carrier told the USCPSC it knows of six heat pumps catching fire, but none of the fires caused injury.

The recall covers Carrier and Bryant 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single zone heat pump outdoor units, all of which are used for both cooling and heating. The model numbers of the Carrier-branded units are 38MGQC18—3, 38MGQF48—3 and 38MBQB48—3. The model numbers of the Bryant units are 538TEQ018RCMA, 538TEQ048RFMA and 538REQ048RBMA.”

Read more about the recall here.

Customers are urged to contact their installer to have a free repair performed. If that isn’t an option you might be able to get reimbursed by the manufacturer if the repair is done by another company. Either way, this is something that should be taken care of as soon as possible.

At Apple Valley Eagan Appliance, our team of professionals installs new heat pumps as well as repairs old ones. If your heat pump is under recall or isn’t working properly, call us at 952-953-0080 or visit our heating page for more information on our services. We work quickly and efficiently!